Alertacall is a member of the Telecare Services Association

Alertacall is a telecare service that confirms the safety of older and disabled people who live on their own.

About Alertacall

The leaders in Safety Confirmation

Alertacall and the concept of the Safety Confirmation System was created by our company founder James Batchelor after a period of growing concern for the well being of his grandmother and various other relatives who lived on their own. Alertacall is the first Safety Confirmation Service meaning that it is a 'fully managed' Safety Confirmation System available to the public.

Whilst looking for services that would appropriately suit the needs of his family James discovered that no service existed to help confirm the well being of his relatives on a daily basis. As a consequence of this, James Batchelor created the Safety Confirmation System and was careful to ensure that it met four very important criteria:

  1. Any service should not require the user to have to carry anything at any time.
  2. The service should be easy to install, not require any special on-site visits from engineers and be simple by design.
  3. The service must not rely on the user having to actively request help because - they might not be able to do so. When people cannot request help that's probably when it's needed!
  4. Finally, any service should be low cost and affordable, so that it can benefit a wide range of people.

The company behind the service

Alertacall Ltd is the company that provides Alertacall - the unique Safety Confirmation Service - throughout the United Kingdom. The company was incorporated in 2004 and is based near Grange-Over-Sands in Cumbria, England. The area is a popular retirement destination and provides the company with excellent opportunities to continually engage in dialogue with the types of people for whom the service is developed. The business is still very much a "family affair" with many of the original staff being family members and close personal friends of the company founder who is an experienced business person and technology entrepreneur.

Alertacall is looking for business partners

Alertacall is working with a number of partners to roll the service out to a number of territories around the world. If you are interested in reselling the Alertacall service to your customer base or believe you are sufficiently skilled to operate an Alertacall franchise for your own geographical region then please contact us to discuss potential business opportunities.