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A British company founded in 2004
Participation is typically 150% that of morning calls
Typically 50% more residents will choose to have Safety Confirmation than would ever choose to have morning calls. This means If you had 100 residents getting morning calls previously expect to see 150 using Safety Confirmation.
This is because the service is less intrusive and more convenient for most of your residents than morning calls. Please note that due to the efficiency of the system despite checking on substantially more residents there will still be a fraction of the work when compared to morning calls.
Morning call workload will drop as much as 99%
Typically 95 out of 100 residents will press the I am okay button on any given day. 4 will answer when called again (which we or your monitoring centre can do) and you may need further investigation as to the safety of 1 person.
Based on an average morning call duration of 1 min 45 seconds you will save over an hour of staff time per day on a group of 40 people. If you confirm the safety of 1,000 residents you may recover as much as 10,000 hours of staff time per annum. We frequently see 100% of residents in some resident groups pressing their I am okay button every day for periods of a week or more.
98% of all sheltered residents are using the service successfully within 4 days
After just 4 days using the service - 49 out of 50 people are using it successfully and without any problem. In fact the only people who have had problems using the service are those with serious cognitive impairments to the extent that it is quite often the same people who are being evaluated for other higher-care residential options. Support staff with time recovered by Safety Confirmation will have more time to check on and support these people, it still benefits them.
83% prefer it to morning calls
Resident feedback has consistently been overwhelmingly positive when the service has been presented to residents with the benefits as set out on this web site.
More residents are happier with Safety Confirmation than they were with traditional morning calls. This is partly evidenced in the take up rates and it is particularly the case where the staff time is allocated towards providing additional support in the mornings for residents.
Overwhelmingly positive
Some support staff are initially sceptical of the service and do not believe it will work for them or for their clients. In nearly all cases to date support staff have subsequently admitted their reservations were not necessary and that the service works exceptionally well for their resident groups and has benefitted residents. Support staff begin to enjoy the benefits of the system as it reduces repetitive work.
Substantial savings covering support staff absences
The service has proven itself to be extremely useful in covering periods when staff are not available either as a routine (weekends) or over leave periods. If it is felt that relief staff are required on site they can concentrate their time on providing real support instead of spending time making morning calls. This can reduce the amount of time required on site by relief staff by an hour with many resident groups.
Works with 100% of other systems and methods
The system works well with all other forms of telecare that might be installed on the resident's telephone line. There are no interoperability issues whatsoever between our I am okay telephone and any other piece of equipment that we are aware of. The system complements most other systems and methods.