Request a PDF copy of site

Enter your details below and we'll email you a PDF of this web site to print or show colleagues.

Member of ERoSH Alertacall Member of London Telecare

A British company founded in 2004

Support Officers are not defined by morning calls but by the real support they provide

When Safety Confirmation is first demonstrated to Support Officers, Wardens or Scheme Managers it is typically met positively with 'we really want it now' or a healthy scepticism. What do you feel?

Busy Support Officers really benefit from the time this makes available to them to support residents in more important ways

Busy Support Officers really benefit

Do you feel this would be a good thing for your residents and your role?

In your experience Support Officers who are most instantly supportive of the service are busy Support Officers with a lot to manage each day who understand their time would be better spent dealing with real problems and supporting residents rather than performing a routine task. If you think Safety Confirmation would help you and your residents please show your manager this site.

Do you like the idea of the scheme but are not sure your residents can press an I am okay button?

This is a common response from Support Officers who first hear about Safety Confirmation. You are also probably a busy Support Officer with a lot to manage but possibly have some residents with higher support needs who you think might not be able to press their I am okay button. Be assured that nearly everyone (98%) who is provided with the service can use it even people with significant memory or cognitive impairments. Take a look at our effectiveness page and feel free to talk to us about particular scenarios and we will give you our honest feedback.

Are you worried, secretly or otherwise that this service is going to compromise your role as a Support Officer or put your job at risk?

Safety Confirmation supports Support Officers so that they can spend more time doing more valuable work. If anything Safety Confirmation helps your employers and residents derive even more value from your time and this is likely to have a positive impact on your job stability.

It is true that Safety Confirmation can support a shift towards a floating support model and that can have an effect on Support Officer structure, but if your organisation is considering that - it will be considering it with or without Safety Confirmation. Your support of the service simply helps prove you are forward thinking and are open to new ways of helping residents and the organisation.