Alertacall Team Photo at GrizedaleYour opportunity to join one of the most innovative companies in the UK in one of the most beautiful places

Alertacall team members care deeply about what they do and are given leadership training, coaching, activity days and other fun opportunities as well as great pay. Many of our roles are based at our head office in beautiful Windermere, but from time to time we also have opportunities in other locations, particularly London, Warrington and the South West.

Current opportunities at Alertacall

Senior Software Developer (Team Leader)

  • Full time vacancy
  • Based at our Windermere HQ
  • Brilliant and creative team

Are you a talented Senior Software Developer with the ability to lead a small but fast growing team? Do you have the skills to drive the delivery of development projects through strategic thinking, innovative design and leading by example? Are you experienced in the design and build of software and systems, and able to demonstrate significant career achievements? Do you enjoy hands on development, relish the opportunity to establish best practice and want to work in an agile and ambitious environment?  If so then we’d love to hear from you.

Alertacall creates innovative contact technology to improve the well-being of independent people, to keep them informed and detect when their needs are changing. Our technologies, like the OkEachDay® Button, are used in services which improve efficiency within housing, health and social care and are loved by many private customers nationwide.

We’ve been highly commended for innovation at the UK National Business Awards, and we work in a creative environment which encourages continuous professional and personal development. We’re big fans of Linux and applying open-source technologies in our work, and we’re proud to be early adopters of containers and micro-services.

Key responsibilities

  • Work with the CTO to make technical design decisions, and to define a development roadmap based on strategic goals.
  • Take a lead on the delivery of technical projects, working with the rest of the technical team on scoping and design, defining and managing timelines, and consulting with strategic stakeholders.
  • Undertake hands on development alongside the rest of the technical team.
  • Work with the CTO and with third party suppliers, to help develop and maintain Alertacall’s systems architecture.
  • Work with the CTO to help drive innovation across the company, and develop Alertacall’s reputation as a technical innovator.
  • Keep abreast of new and emerging technologies and methodologies, and identify opportunities for their use in Alertacall’s technical roadmap.
  • Establish best practices for the team, including an investment in developing good tools, and ensure their use is embedded in core team activities.

You will report to and work closely with the Chief Technology Officer and be part of a friendly and highly-focused team. Your salary and benefits will depend upon the great things you can help us achieve, and a flexible relocation package will be considered.

To apply for this role, send your CV with a covering email to jobs@alertacall.com setting out why you think you would excel at it.

Customer Services Team Members

  • Part-Time vacancy
  • Based at our Windermere HQ or Warrington Office

At Alertacall, we are proud to offer each of our customers caring and meaningful daily contact, 365 days a year. To help us do this, we are now looking for people with excellent customer service skills who can join our team either in Windermere or Warrington.

We are a growing company and we want our staff to grow with us. You will receive full training and guidance to help move your skills to the next level.

To become a team member, you will need:

  • A strong desire to reassure and help.
  • The ability to make friendly and empathetic calls to older and vulnerable people.
  • The ability to use your communication and problem-solving skills to determine a customer’s well-being and whereabouts when necessary.
  • Good listening skills so that you can understand and build relationships with our customers.
  • A clear and friendly telephone voice.
  • A keen attention to detail when inputting customer data and listening to and recording customer voicemails.
  • The ability to listen to and communicate effectively with a customer’s friends, family or support workers.
  • Excellent computer skills.

If you are looking for a varied and fun environment, a meaningful role and want to be part of a fantastic team then apply now. Do this by sending your name, email address and telephone number to jobs@alertacall.com. We will then be in touch with details of how to further your application. Please note that this role currently involves some weekend and bank holiday shifts.

 

 

 

Frontend and Backend Software Developers

  • Full time vacancies
  • Permanent or fixed length contracts
  • Opportunity to work in Lake District
  • Flexibility on working locations

We’re always on the lookout for great talent. If you’re a developer with energy, enthusiasm and an eye for detail, then we’d love to hear from you.

Our team works with a broad range of technologies, and we employ cutting-edge tools in the development of the software which drives our business. We engineer systems and services which are transforming our sector, and we’re always keen to speak to highly-motivated developers who are interested in joining us on our journey.

So, if you consider yourself to be a self-starter, conversant in a broad range of technologies, with a proven track record of bringing projects to life, then please get in touch.

How to apply

Email techjobs@alertacall.com and tell us about your awesomeness, and what makes you tick.