Alertacall Team Photo at GrizedaleYour opportunity to join one of the most innovative companies in the UK in one of the most beautiful places

Alertacall team members care deeply about what they do and are given leadership training, coaching, activity days and other fun opportunities as well as great pay. Many of our roles are based at our head office in beautiful Windermere, but from time to time we also have opportunities in other locations, particularly London, Warrington and the South West.

Current opportunities at Alertacall

Senior Marketing Assistant

  • Full time vacancy
  • Based at our Windermere HQ
  • Brilliant and creative team

Are you a brilliant marketing professional with great project management skills? Could you create effective campaigns to raise the profile of our services across a number of markets including independent older people, the NHS and social housing? Do you have excellent communication and written English skills as well as experience of managing partnerships, a professional marketing qualification or real-world marketing experience? If so, then you should apply right now.

Alertacall creates ingenious contact technology to improve the well-being of independent people, keep them informed and detect when their needs are changing. Our technologies like the OkEachDay® Button are used in services that improve efficiency within housing, health and social care and are loved by many private customers nationwide. Highly Commended for Innovation at the UK National Business Awards we work in a creative environment that encourages continuous professional and personal development.

Key responsibilities

  • Ongoing exploration and testing of new business acquisition channels.
  • Supporting the business development team in developing the best marketing strategies.
  • Leading on multiple projects that specifically focus on business acquisition.
  • Delivering marketing collateral, making cost savings and efficiencies where possible.
  • Developing client reports which demonstrate the added value our services deliver.
  • Working with a team to develop the website to raise awareness and take-up of services.
  • Identifying PR opportunities and creating content to raise the profile of our services.
  • Working with a team to feed social media channels with compelling content.
  • Undertaking both customer and competitor research.
  • Tracking the effectiveness of our marketing activity.

You will report to and work closely with the Chief Business Development Officer as part of a friendly and highly-focused team. Your salary and benefits will depend upon the great things you can help us achieve and will be regularly reviewed. To apply for this role, send your CV with a covering email to marketingjobs@alertacall.com setting out why you think you would excel at it.

Customer Services Team Members

  • Part-Time vacancy
  • Based at our Windermere HQ or Warrington Office

At Alertacall, we are proud to offer each of our customers caring and meaningful daily contact, 365 days a year. To help us do this, we are now looking for people with excellent customer service skills who can join our team either in Windermere or Warrington.

We are a growing company and we want our staff to grow with us. You will receive full training and guidance to help move your skills to the next level.

To become a team member, you will need:

  • A strong desire to reassure and help.
  • The ability to make friendly and empathetic calls to older and vulnerable people.
  • The ability to use your communication and problem-solving skills to determine a customer’s well-being and whereabouts when necessary.
  • Good listening skills so that you can understand and build relationships with our customers.
  • A clear and friendly telephone voice.
  • A keen attention to detail when inputting customer data and listening to and recording customer voicemails.
  • The ability to listen to and communicate effectively with a customer’s friends, family or support workers.
  • Excellent computer skills.

If you are looking for a varied and fun environment, a meaningful role and want to be part of a fantastic team then apply now. Do this by sending your name, email address and telephone number to jobs@alertacall.com. We will then be in touch with details of how to further your application. Please note that this role currently involves some weekend and bank holiday shifts.

HR and Business Support Manager

  • Full time vacancy
  • Based at our Windermere HQ

We have an amazing opportunity for the right person to join our growing team as our HR & Business Support Manager. The purpose of the role is to lead our HR Practice and be responsible for all Office and Purchasing duties. Working as an integral part of our team, this is a key role in shaping the culture of the organisation. If you are someone who enjoys learning and wants to have an impact in a dynamic growing team this is the role for you!

Key Responsibilities

  • Evolving & developing the HR department to ensure we have an employee orientated company culture that emphasises Quality, Continuous Improvement and Personal Ongoing Development.
  • Developing department Goals, Objectives and systems to build out the entire HR Framework to support our people and company growth.
  • Ensuring compliance with all HR legislation, as well as other areas such as H&S is key so ideally you will have a foundation knowledge in the HR discipline.
  • Act as the single point of contact for our landlords, and as the go to point for any purchasing needs on behalf of the company.

Ideally, you will have 1-2 years’ experience within and/or a foundation of operating within a HR function – any CIPD study or HR qualifications are beneficial.

You will report to and work closely with the Chief Operations Officer as part of a friendly and highly-focused team. Your salary and benefits will depend upon the great things you can help us achieve and will be regularly reviewed. To apply for this role, send your CV with a covering email to adrian@alertacall.com.

 

 

Frontend and Backend Software Developers

  • Full time vacancies
  • Permanent or fixed length contracts
  • Opportunity to work in Lake District
  • Flexibility on working locations

We’re always on the lookout for great talent. If you’re a developer with energy, enthusiasm and an eye for detail, then we’d love to hear from you.

Our team works with a broad range of technologies, and we employ cutting-edge tools in the development of the software which drives our business. We engineer systems and services which are transforming our sector, and we’re always keen to speak to highly-motivated developers who are interested in joining us on our journey.

So, if you consider yourself to be a self-starter, conversant in a broad range of technologies, with a proven track record of bringing projects to life, then please get in touch.

How to apply

Email techjobs@alertacall.com and tell us about your awesomeness, and what makes you tick.