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A British company founded in 2004
There are many solid benefits to housing providers, customers and Scheme Managers
Customer testimonials
I feel very safe in my home now I have this. I am very happy with the service." D. Marney, 84, London
"The I am okay button is very easy to get used to and much less intrusive than the warden buzzing me. " S. Smith, 64, Lancashire
"Despite a very poor memory and difficulty mastering new skills the routine of pressing the orange button each day has been quickly learnt by my elderly mother." A. Ingham Norfolk
"I love this service, I just love it. Knowing someone is keeping an eye out for us 7 day a week now is a great thing for all the residents here" J. Hall, Bristol
"This is one of the best things our housing provider has ever given us. It treats us like grown-ups for a change" J. Olivers, 89, West Yorkshire
Organisation testimonials
"Feedback has been very positive from most customers and it really does help recover a lot of Support Officer’s time, which allows us to spend more time on supporting customers" Places for People
"Alertacall have managed the roll out of this service with real professionalism and our customers are extremely happy with it." Poplar HARCA, London
"We've had positive feedback and had an excellent evaluation" Southampton City Council
The pilot went extremely smoothly in fact it was one of the easiest we have ever done" Westminster City Council
"It makes perfect sense of a monitoring centre like Eldercare to provide these services, they should prove invaluable for our housing customers." Eldercare Monitoring centre, Strategic Partner
Support staff comments (e.g. Wardens and Scheme Managers)
"Okay, I admit it - I was really sceptical about this to start with I honestly did not believe our customers could do this or would like it. I've been proven wrong on every level, practically everyone on the scheme loves it and it's amazing that practically everyone presses their I am okay button each day." Scheme Manager, Lancashire
"Everyone on our schemes really appreciates the service and especially the cover which they now have over the weekend. When I come in on a Monday morning I'm not stressed in the way I use to be, worrying about finding someone who's been on the floor all weekend - and I know I can get on with decent work from the minute I come in. " Scheme Manager, Manchester