Alertacall - Digital Switchover

About Alertacall Founded in 2004, Alertacall is the creator of ‘Digitally Enhanced Daily Contact’ services which confirm health and safety, detect changing needs and improve customer care. Its services benefit tens of thousands of people across sheltered, supported and general needs housing for over 50 social housing providers nationwide. Its alternative to hard wired alarm systems is exceptionally well liked by both housing teams and residents. Patterns of engagement and insights from conversations are analysed and combined with reporting, messaging and action plans to create progressive and reliable services that are delivered to social housing providers by a passionate team driven by improving the lives of older people and other higher needs individuals. Alertacall employs team members from all across the UK, with offices located in Windermere, and Warrington. It is accredited to the ISO9001 standard for Quality Management and ISO27001 for Information Security Management. The company has won multiple awards, and in 2022 the company was awarded the Queen’s Award for Enterprise for the innovative services it provides to social housing. improving resident communication - from scheduled works to emergencies housing providers 50+ proactive contact days a year 365 What our clients say “At Wheatley we are committed to supporting older residents to live independently in their own homes, as part of this we wanted to introduce the Alertacall service for some of our older, more vulnerable tenants. “It has proven to be a real lifeline for them and we are looking now to extend the service further. Alertacall have been really helpful throughout; they are professional in their approach and have a fantastic way with customers. The rollout of the service to the new tenants went very smoothly and we really couldn’t fault any aspect of the service we received from Alertacall”. Melissa Campbell, Livingwell Lead, Wheatley Group Book a meeting with Alertacall Book a meeting to explore your options or access a free of charge consultation with independent revenue and funding specialists. Alertacall have been awarded the Queen’s Award for Enterprise: Innovation