24/7 customer support and alarm handling The digital telecare devices can either be set up to link with your own Alarm Receiving Centre (ARC). You can also to move to a digital based TSA accredited ARC through Alertacall. Send reminders and prompts with Alertacall If you have the Housing Proactive service in place, you can send prompts via the touchscreen. For example, you can remind residents to wear, test or charge their pendant. Offering alarms on a case-by-case basis The range of people in sheltered accommodation varies substantially. Not everyone will want or need to have telecare in place. Equally, while wearable alarms – usually worn around the neck or on the wrist – can be lifesavers, it is important to note that only one out of four people wear their alarms most, or all, of the time. Even when worn, many choose not to activate them or aren’t able to activate them in an emergency. Therefore, offering wearables and tailored care packages on a case-by-case basis improves the outcome for residents and enables you to reduce spending where the need isn’t there. Any questions? Ask our team Get in touch for more information on our range of digital wearable alarms. 0808 208 1234 contact@alertacall.com www.alertacall.com Ref: DIGTEL-PROM-1
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