board and executives » Alertacall

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skills and responsibilities

The Board of Directors are all:

Entrepreneurial and able to drive the business forward while keeping it under control
Knowledgeable about the workings of the company to be answerable for its actions
Able to stand back from the day-to-day management to have an objective view
Sensitive to the pressures of short-term issues and yet aware of longer-term trends
Knowledgeable about potential or actual wider competitive influences
Focused on the needs of its business while acting responsibly

The Board meets several times a year to:

Establish vision, mission and values
Set strategy and company structure
Delegate objectives and tasks to management
Exercise accountability and responsibility to shareholders and stakeholders

board and exec members

James Batchelor

CEO & Founder

James Batchelor is Chief Executive and founder. He created Alertacall to develop and market his invention of the “I am okay” button and system, now known as the OkEachDay platform. He is an experienced inventor, entrepreneur, investor and systems architect with successful ventures in internet service provision, software development, online retail, telecommunications and recruitment. James is also an expert on issues surrounding the ageing population, regularly invited to speak about innovation and counsels senior decision makers about future technologies.

Neil Jurd OBE

Director & Leadership Coach

Neil Jurd provides leadership and logistical insight into the company. Neil served as an Officer in the British Army, is a former Royal Military Academy Sandhurst Instructor, Cranfield MA Graduate, student at Manchester Business School and Graduate of Advanced Command and Staff College. Neil was for several years Deputy President of the Army Officer Selection Board and has also been Head of Logistics at British Sugar. Neil is also Course Director for the Leadership Trust, and a regular speaker at Directors’ Forums, he also founded a youth development charity.

Martin Cutbill

Chief Business Development Officer

Martin Cutbill is the Chief Business Development Officer, responsible for both sales and marketing and our expansion into new markets. Martin is an experienced company director, who previously worked on several boards including as Chief Executive for Hitachi Capital Finance and Insurance Services. He has also held senior roles at Price Waterhouse, Nationwide Building Society, Bank of Scotland, and also as Head of Commercial Services at the Federation Of Small Businesses.

additional executives

Adrian Cross

Chief Operations Officer

Adrian Cross leads our operational teams to ensure we are delivering the best possible service to our clients and are continually developing our people. He brings to Alertacall an impressive track record of enabling business and people growth having worked for over 17 years in senior leadership roles within the outsourced staffing sector. His many achievements include leading the creation, development and growth of industry leading contact centres in the UK and overseas. Adrian holds a BSc (Hons) from Lancaster University and has attended international leadership programmes at Insead in Fountainbleu and IMD at Lausanne.