Wheatley case study presentation (CIH Scotland – March 2019)
Fill in the form to download

Since April 2018, Wheatley Group have been working with Alertacall to provide a tried- and-tested service that gives older tenants control over the level of daily contact they want and augments the face-to-face service. This session will show how new technology can improve communication between housing providers and customers, predict which customers will need more support and help housing providers plan their services and resources more effectively.

Find out more about

  • Wheatley’s new Livingwell service helps older people live independently at home as long as possible
  • How Alertacall’s Housing Proactive service puts tenants in control of the daily contact they want, as well as better access to information and news and an easier way to raise repairs
  • How daily contact services can help housing providers keep track of the changing needs of residents
  • How new technology works hand in hand with human contact to give customers the best possible service.

This is a case study presentation made by Alertacall in conjunction with members of Wheatley Group.

  • Martin Cutbill, Director of Alertacall
  • Louise Dunlop, Head of Loretto Care (Acting)
  • Margaret Crawley, Wheatley Livingwell lead

Fill in the form to download a copy of the presentation made at the Asset Management and Repairs fringe event at 12 noon on 12 March 2019.

‘Staying safe, living well: Using technology to keep older people safe, in control & connected’

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If you would like to discuss the presentation in more detail or talk to a member of our team about how Housing Proactive can benefit your organisation, please email contact@alertacall.com for more information.