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News from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.
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information for housing provider residentsDaily contact to keep you informed and protected, receive useful information from your housing provider at a time which is convenient to you and report repairs more easily.
Many housing providers across the UK use the OKEachDay service to communicate with and protect their residents. If you live in a property managed by a housing association, it’s possible that you can benefit from the OKEachDay service through your housing provider for free.
Your housing provider will use the OKEachDay service to ensure they have daily contact with you 365 days a year, send out important news messages and monitor any housing repairs and maintenance. If housing staff have an urgent message for you, such as reporting bogus caller activity or the need to evacuate an area because of a flood or gas leak, they can notify you instantly.
The system gives you the freedom to get on with your day without having to wait for the traditional morning call and as housing staff no longer have to make the calls themselves, they’ll have more time for person-to-person contact with you and other residents about housing related matters.
OKEachDay makes it easy for you to directly contact your repairs team. To report a repair, pick up the handset and press the Repairs button on your OKEachDay phone. This will connect you directly to the repairs team at your housing provider.
“This is one of the best things our housing provider has ever given us. It treats us like grown-ups for a change”
“The OKEachDay button is very easy to get used to and much less intrusive than the warden buzzing me. “
“I was never happy leaving a card in my window to let the warden know I had gone out – I always felt like it was an advert for burglers! It’s great that I can now just use OKEachDay and get out for the day without worrying”.
