Alertacall has combined ingenious technology and a highly-trained team to deliver superb outcomes in the housing, health and social care sectors, as well as for private individuals.
In a world where new technology risks overlooking the benefits of real human contact, our proactive approach improves daily contact and is used to help housing, health and social care providers make better decisions.
We believe daily contact should be at the heart of services designed to keep people independent because it can improve wellbeing and reduce social isolation. Furthermore, our technology is used to predict imminent housing, health and support challenges.
This means organisations can focus resources on those who need it the most, and make decisions sooner, whilst friends and family members can feel happier about their loved one’s independence.
A powerful by-product of daily contact is that it inherently protects people, because if contact cannot be made for a period, and that is unusual – it can trigger assistance that otherwise might never have come. Unlike reactive services, we never assume “no news is good news” because sometimes it just isn’t.
Customers engage with our services 365 days a year. The frequency of contact makes it easier to detect changes in patterns of behaviour that could infer the need for further action, broadcast messages, set up reminders, track occupancy and securely store other important data.
Customers who benefit from our services are given complete control over contact with our OKEachDay button which, when pressed, gives access to relevant news and information. For those in sheltered accommodation, it removes the need to wait to be checked on so that they can get on with their day. Those not pressing their button will receive a friendly call from our expert team who are trained in communication techniques for people with specialised needs.
If you’re a housing, health or social care provider – who is looking to improve the outcomes of your independent living strategy discover how Alertacall can bring contact to life.
Enables housing providers to improve contact and reporting on housing related issues for properties in which there are higher needs groups.
Read MoreFor private individuals seeking to maintain independence in their own home. Available from only £4.00 a week.
Read MoreReduce repairs bills through the early detection of issues, protect against the risk of homes not being habitable, and help identify potential fuel poverty or arrears.
Read MoreNews from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.
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Here you will find details of how Alertacall can help you reimagine services in properties with older people, or other higher needs occupants, to accelerate digital engagement, increase contact and improve tenant satisfaction .
This includes moving away from costly hard wired 'warden call' systems to a compliant, lower cost, and versatile solution that is Digital Switchover ready. We provide touchscreens for all properties, contact from our team, plus a range of additional services.
