In a world where new technology often overlooks the need for real contact, our proactive approach improves daily contact and has been used to create services that help housing, health and social care providers make better decisions.

We believe daily contact should be at the heart of services for independent people because it can drive useful outcomes whilst improving well-being and reducing social isolation. When combined with technology like ours, it can also help predict imminent housing, health and support challenges.

This means organisations can focus resources on those who need it the most, and make decisions sooner, whilst friends and family members can feel happier about their loved one’s independence.

Importance of Daily Contact

A powerful by-product of daily contact is that it inherently protects people, because if contact cannot be made for a period, and that is unusual – it can trigger assistance that otherwise might never have come. Unlike reactive services, we never assume “no news is good news” because sometimes it just isn’t.

Our platform is trusted 365 days a year to power contact based services for many organisations and private individuals. It makes it easier to detect patterns of behaviour that could infer the need for action, broadcast messages, set up reminders, track occupancy and securely store other important data.

Independent people who benefit from our services are given complete control over contact with our OKEachDay Button which, when pressed, gives access to relevant news and information. It also gives freedom to people, so that they can get with their day. Otherwise they’ll receive a friendly call from our expert team who are trained in communication techniques for people with specialised needs. The style, content and outcomes of that call depends on which of our services has been selected.

If you’re a housing, health or social care provider – or an individual who’d like to put contact at the heart of your independent living strategy discover how Alertacall can bring contact to life.

find out how you could benefit

our services

WellBeing Proactive

Enables social care & NHS organisastions to improve outcomes for older people and other night needs groups.

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Housing Proactive

Enables housing providers to improve contact and reporting on housing related issues for properties in which there are higher needs groups.

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Clever Contact

For private individuals seeking to maintain independence in their own home. Available from only £3.50 a week.

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