Our services

Alertacall has combined ingenious technology and a highly-trained team to deliver superb outcomes in the housing, health and social care sectors, as well as for private individuals.


In a world where new technology risks overlooking the benefits of real human contact, our proactive approach improves daily contact and is used to help housing, health and social care providers make better decisions.

We believe daily contact should be at the heart of services designed to keep people independent because it can improve wellbeing and reduce social isolation. Furthermore, our technology is used to predict imminent housing, health and support challenges.

This means organisations can focus resources on those who need it the most, and make decisions sooner, whilst friends and family members can feel happier about their loved one’s independence.

importance of daily contact

A powerful by-product of daily contact is that it inherently protects people, because if contact cannot be made for a period, and that is unusual – it can trigger assistance that otherwise might never have come. Unlike reactive services, we never assume “no news is good news” because sometimes it just isn’t.

Customers engage with our services 365 days a year. The frequency of contact makes it easier to detect changes in patterns of behaviour that could infer the need for further action, broadcast messages, set up reminders, track occupancy and securely store other important data.

Customers who benefit from our services are given complete control over contact with our OKEachDay button which, when pressed, gives access to relevant news and information. For those in sheltered accommodation, it removes the need to wait to be checked on so that they can get on with their day. Those not pressing their button will receive a friendly call from our expert team who are trained in communication techniques for people with specialised needs.

If you’re a housing, health or social care provider – who is looking to improve the outcomes of your independent living strategy discover how Alertacall can bring contact to life.

find out how you could benefit

our services

Housing Proactive

Enables housing providers to improve contact and reporting on housing related issues for properties in which there are higher needs groups.

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For private individuals seeking to maintain independence in their own home. Available from only £4.00 a week.

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Reduce repairs bills through the early detection of issues, protect against the risk of homes not being habitable, and help identify potential fuel poverty or arrears.

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Digital Switchover 2025 Guide

Transitioning to digital services in older person's accommodation

In this briefing, you will find:

  • How it will affect properties and services
  • The strategic implications and opportunities for social housing providers
  • The financial impact - designing a cost-effective approach
  • Housing Proactive case study - start your digital pathway