How it works?
Regular contact is maintained with customers tailored to their own individual needs and the service provided. Typically, customers either engage digitally once or twice a day by pressing an OKEachDay button on a device provided to them or they are called by a highly trained team.
All activity around engagement is logged and recorded. The data is used to generate valuable management reporting information. Analysis of customers’ patterns of engagement enables health and care providers to make better use of their resources, and act more preventatively.
This daily proactive approach regularly saves lives and guarantees that people get the help and support they need, even if they are unable to get it for themselves.