Wellbeing checks are delivered through the use of smart technology and a highly trained contact centre team. The system can be used to send information and prompts, and also helps to focus resources where additional customer support may be required.
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Smart devices combined with reassurance calls to help increase contact and improve communication with patients to reduce hospital readmissions.
Regular wellbeing checks and reassurance calls helps social care teams increase capacity, reduce costs, and make it easier to review care and support plans.
A unique wellbeing check and reassurance call service which also detects changing needs over time.
Smart technology and a highly trained team to provide regular wellbeing checks and offer additional reassurance calls to compliment home care provision.
Discreet daily checks which establish safety, improve tenant communication and help identify void properties.
Daily wellbeing checks and reassurance calls to help individuals with long term health conditions and reduce the workload in primary care, emergency services and other community health teams.
Provided to those who are homeless in temporary accommodation, OKEachDay devices are used to help check the wellbeing of and open up a channel of communication with those most at risk.
Providing daily wellbeing checks to support individuals with a range of chronic medical conditions (e.g. diabetes, epilepsy and dementia) maintain their independence and help professionals identify changing needs over time.
Regular contact is maintained with customers tailored to their own individual needs and the service provided. Typically, customers either engage digitally once or twice a day by pressing an OKEachDay button on a device provided to them or they are called by a highly trained team.
All activity around engagement is logged and recorded. The data is used to generate valuable management reporting information. Analysis of customers’ patterns of engagement enables health and care providers to make better use of their resources, and act more preventatively.
This daily proactive approach regularly saves lives and guarantees that people get the help and support they need, even if they are unable to get it for themselves.
Creates efficiencies
Low cost system which helps to focus resources where they are needed most and improve service delivery.
Creates efficiencies
Low cost system which helps to focus resources where they are needed most and improve service delivery.
Improve patient outcomes
Regular contact identifies issues, keeps customers informed and helps to reduce loneliness.
Improve patient outcomes
Regular contact identifies issues, keeps customers informed and helps to reduce loneliness.
Powerful AI detects changing needs
Analysis of engagement with our services shows deteriorations (and improvements) in health.
Powerful AI detects changing needs
Analysis of engagement with our services shows deteriorations (and improvements) in health.
Valuable management information
All activity around engagement is logged and recorded. The data is accessed through a highly secure online reporting platform.
Valuable management information
All activity around engagement is logged and recorded. The data is accessed through a highly secure online reporting platform.
Highly trained team
Specialised training includes Mental Health Awareness, Suicide Alertness, Domestic Abuse Awareness and more.
Highly trained team
Specialised training includes Mental Health Awareness, Suicide Alertness, Domestic Abuse Awareness and more.
Visit our dedicated private customer website for more details on how individuals can access OKEachDay to help maintain their independence.
News from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.
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Here you will find details of how Alertacall can help you reimagine services in properties with older people, or other higher needs occupants, to accelerate digital engagement, increase contact and improve tenant satisfaction .
This includes moving away from costly hard wired 'warden call' systems to a compliant, lower cost, and versatile solution that is Digital Switchover ready. We provide touchscreens for all properties, contact from our team, plus a range of additional services.
