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Temporary and emergency accommodation

Temporary accommodation is used for several purposes, including providing refuge for the homeless, housing refugees or helping those fleeing domestic violence.

Discreet daily checks establish safety, improve tenant communication and help identify void properties.

According to Women’s Aid, over 7,000 women and children stay in a women’s refuge on average at any one time and many more are helped over the course of a year.

Alertacall provides services to women’s refuges. Our daily check establishes that everything is OK with the resident and their property. Along with all the valuable benefits our services provide we enable providers of women’s refuges to operate more efficiently by improving communications and by the earlier identification of voids.

Shelter have reported over a quarter of a million people in the UK are homeless, with many turning to social housing providers in their search for somewhere to live, even if it is not a permanent solution.

Organisations offering temporary accommodation are able to use our messaging facility to inform people about repair or maintenance needs, provide safety advice and advise them on other help and support. It is a convenient way to communicate with groups who can otherwise be hard to reach.

The temporary nature of the accommodation means it is not always known how long a person may remain there.

Some may find other accommodation or some victims of domestic violence they return to their original home.

The housing provider is not always notified and this can lead to properties being left vacant.

The OKEachDay service quickly identifies any property that has been vacated or abandoned and is available for someone else to use. This is a critical benefit in a sector where demand for property far exceeds supply.

If you would like to know more please contact us.

Who we help

  • By Sector
  • By Role
  • General needs housing
    Increased oversight of older and higher needs people who currently do not receive any additional support .
  • Housing for older people
    Enhanced housing management for those in supported accommodation to improve the effectiveness of housing teams .
  • Hospital Discharge
    Digital devices with regular ‘check ins’, medication and appointment prompts that improve patient outcomes and reduce readmission rates.
  • Domiciliary care
    A stepping stone service to in-home care, and a valuable complement to existing care provision providing additional reassurance checks.
  • Senior leadership teams
    Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
  • Housing teams
    With a growing tenant base of older people and other higher needs groups, housing teams need increased oversight of tenants’ needs, at the same time as reducing their own workload.
  • Asset teams
    The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
  • Digital transformation and IT teams
    Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
  • Procurement and finance teams
    Find out how we are not just a low cost option, but one with high levels of funding and demonstrable returns on investment.
  • Hospital discharge
    Increase the efficiency of the hospital discharge process, reduce Delayed Transfers of Care, and levels of readmission.
  • Domiciliary care
    Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.

Partners and Accreditation

consortium
employer_rec_scheme
iso27001
iso9001
northernhousingawards
TSA_Membership
National Housing Federation
caller

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