Join our team

Alertacall team members care deeply about what they do and are given leadership training, coaching, activity days and other fun opportunities as well as great pay. Many of our roles are based at our head office in beautiful Windermere, but from time to time we also have opportunities in other locations, particularly London, Warrington and the South West.

Current opportunities

Chief Information Officer

A wonderful opportunity to become the CIO for an innovative technology focused company based in the beautiful English Lake District

Package dependent on experience.

Would you thrive working for a company that creates products which make our world a better and more caring place? Do you excel at building growing technology teams? Do you want to live and work in the UK’s best outdoor playground?

A rare opportunity is available at a forward-thinking company based in the beautiful Lake District town of Windermere. The CIO role offers the right candidate the opportunity to create and influence company strategy whilst leading a vibrant and disciplined technology function.

  • Influence the executive team and board members
  • Lead the technology team in best practice across many disciplines, including working with partners and suppliers
  • Mentor and coach talented developers and technicians
  • Create great software products and deliver them on time
  • Build resiliency in critical infrastructure

You should have several years experience in leading teams of developers and engineers to create and maintain bespoke software platforms and resilient infrastructure. Being creative is essential, however you must also have the leadership and discipline to install great working practice whilst maintaining an energetic and cohesive team that thinks “customer first”.

As CIO you will have autonomy to build and grow your own function and be an important member of the Executive Team of a fast growing and profitable company that routinely achieves growth of 40%+ per annum and that has been trading over a decade.

The environment is tight-knit and non-political and as such your communication style will need to be open and approachable. You will need to be a truth seeker that is fully committed to what your customers, both internal and external are striving to achieve and develop trust and confidence from your team. Your background should cover the following:

  • Leading technology teams
  • Agile working methods
  • Best practice technology delivery
  • Resilient system architectures
  • Dev-ops delivery models
  • Managing key supplier relationships

You will need experience in some or all of the following technologies:

  • Python (Flask / Django)
  • JavaScript / TypeScript / AngularJS
  • Java EE (Spring / Coldfusion / Lucee)
  • NodeJS
  • HTML5 / CSS3 / PWA
  • REST / JSON / JWT
  • Git / SSH/LDAP/Slack
  • Ubuntu / Apache Tomcat / Nginx / HAProxy / WSGI / SSL / TLS
  • Microsoft SQL / MySQL / PostgreSQL / ActiveMQ
  • VMWare ESXi / Docker / Rancher / Kubernetes / Vagrant
  • Fortinet / Netgear / HP Proliant / Synology NAS
  • IPCortex PABX / Asterisk PABX / VOIP / SIP / Polycom Handsets

This is a rare opportunity. If you are passionate about leadership in an innovative environment, where you can make a real difference, then get in touch for an informal chat to explore the role further. Send a CV with covering letter to jobs@alertacall.com. We will then be in touch with details of how to further your application.

Customer Services Team Members

  • Part-Time vacancy
  • Based at our Windermere HQ or Warrington Office

At Alertacall, we are proud to offer each of our customers caring and meaningful daily contact, 365 days a year. To help us do this, we are now looking for people with excellent customer service skills who can join our team either in Windermere or Warrington.

We are a growing company and we want our team members to grow with us. You will receive full training and guidance to help move your skills to the next level.

To become a team member, you will need:

  • A strong desire to reassure and help.
  • The ability to make friendly and empathetic calls to older and vulnerable people.
  • The ability to use your communication and problem-solving skills to determine a customer’s well-being and whereabouts when necessary.
  • Good listening skills so that you can understand and build relationships with our customers.
  • A clear and friendly telephone voice.
  • A keen attention to detail when inputting customer data and listening to and recording customer voicemails.
  • The ability to listen to and communicate effectively with a customer’s friends, family or support workers.
  • Excellent computer skills.

If you are looking for a varied and fun environment, a meaningful role and want to be part of a fantastic team then apply now. Do this by sending your name, email address and telephone number to jobs@alertacall.com. We will then be in touch with details of how to further your application. Please note that this role currently involves some weekend and bank holiday shifts.

find out how you could benefit

our services

housing

Improves contact with higher needs residents in sheltered, supported or general needs housing and reporting on housing related issues. Helps providers focus their staff time and resource.

Read More
health

A preventative approach to integrated care that helps identify people with changing needs, improves transfers of care, medication and appointment compliance, and lowers admission rates.

Read More
social care

Delivers improved communication with higher needs people, allowing providers to devote more time to those people in greatest need.

Read More
personal

Gives individuals confidence to live independently without wearing a device.  The only service centred around maintaining daily contact.

Read More