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WiFi

Alertacall’s commercial grade WiFi gives you the freedom to move away from costly hardwired systems, promotes digital inclusion and future proofs your services.

WiFi also makes it easier to use a range of digital options, such as video applications. This can help improve the quality and efficiency of your service.

Features

  • Can integrate with your own self-service app
  • 24/7 support
  • Coverage guarantee
  • Can enhance our Housing Proactive and Housing Proactive Plus service with video calling, video door entry and video messaging

Benefits for providers

  • Easier and less disruptive to implement than hardwired systems
  • Dramatically lowers costs
  • Increases digital engagement
  • Reduces digital poverty

Benefits for customers

  • Gives access to the internet
  • Provides access to other digital options, such as video calling, that can help people stay connected with friends and family
  • Installation is quick and unintrusive

If you would like to know more please contact us.

What we do

  • Solutions
  • Products and services
  • Optimising staff resources
    Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest
  • Digital Switchover
    Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready
  • Avoiding undiscovered deaths
    A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed
  • Beyond Warden Call
    Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
  • Housing Proactive
    Increase two-way engagement with customers for more effective housing management.
  • OKEachDay
    A service that keeps customers safe, and live independently for longer in their own homes.
  • Repairs reporting
    A free repairs app helps customers request repairs themselves, and accelerates digital engagement.
  • Video door entry
    Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.
  • WiFi
    Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.
  • Video calling
    Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .
  • Environmental sensors
    Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.
  • Smoke alarms
    A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.
  • Digital telecare and wearables
    Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.

Partners and Accreditation

consortium
employer_rec_scheme
iso27001
iso9001
northernhousingawards
TSA_Membership
National Housing Federation
caller

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