A Career With Meaning

We’re seeking passionate people to make a difference.

We transform digital communication services for older adults and higher-needs individuals. Our ingenious technologies keep people connected, informed, and independent – every day.

If you’re looking for a career where you can make a real difference, we’d love for you to join us!

Career Paths:

Customer Care & Support, delivered through our Contact Centre
Software Development & IT
Sales & Marketing
Operational Service & Delivery

Take the next steps!

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Please note this is not a requirement if you are expressing an interest in our Customer Service Team Member role but may help us process your application more quickly.

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Privacy Policy

By completing this form you are granting us permission to contact you.As part of our recruitment process, Alertacall Ltd is required to collect, store, and process your personal data. This data will be used solely for assessing your suitability for the role, managing recruitment-related activities, and fulfilling any legal obligations. We may retain your data for up to 12 months in accordance with our data retention policy.By submitting your application, you consent to the collection and processing of your personal data by Alertacall Ltd for recruitment purposes, as outlined in our Privacy and Personal Data Protection Policy. You may withdraw this consent at any time by contacting us at contact@alertacall.com for the attention of Head of People. The full policy can be found here

If you would like to know more please contact us.

What we do

Solutions
Products and services

Tenant satisfaction measurement
Use our free survey app to collect TSMs (or any other feedback) from even the hardest to reach groups

Optimising staff resources
Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest

Digital Switchover
Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready

Predicting future service requirements
Using AI to analyse patterns of engagement in order to identify changes in future housing needs

Accelerating digital engagement
Eliminate digital poverty and increase self service activity by overcoming the most common barriers to digital engagement

Replacing ageing hardwired “warden call” systems
Reimagine how safety and security is delivered with additional features such as video door entry and personal alarms that also work outside of the home

Avoiding undiscovered deaths
A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed

Reducing DTOCs and hospital readmissions
Daily wellbeing checks, medication and appointment reminders and escalation plans in the event of deterioration that improves patient outcomes

Beyond Warden Call
Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.

Housing Proactive
Increase two-way engagement with customers for more effective housing management.

OKEachDay
A service that keeps customers safe, and live independently for longer in their own homes.

Repairs reporting
A free repairs app helps customers request repairs themselves, and accelerates digital engagement.

Video door entry
Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.

WiFi
Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.

Video calling
Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .

Environmental sensors
Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.

Smoke alarms
A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.

Digital telecare and wearables
Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.