Downloads – Presentations & briefing papers

Access a number of downloads.


Information guides

Alertacall company brochure – Enhanced housing management and digital telecare in housing

Brochure – social housing


Digital Switchover 2025 – Transitioning to digital services in older person’s accommodation

Briefing – social housing

digital switchover

Digital Engagement in Social Housing
Survey in conjunction with CIH with over 200 UK housing professionals

Briefing – social housing


COVID-19: How enhanced housing management has been delivered during the pandemic

Leaflet – social housing

Digital Engagement brochure

Digital engagement: 8 challenges and how to overcome them

Briefing – social housing

Moving on from hard-wired alarms

Practical guide – social housing (Jan 2019)



CIH Ideas Lab 3 (November 2020)

What is Digital Switchover? How social housing providers will be affected and the opportunities it presents to improve property management and service delivery’


CIH Ideas Lab 2 (September 2020)

From customer portals to digital switchover – how does your digital agenda compare with others?


Support Solutions and Supported Housing.Blog webinar (September 2020)

Enhancing Housing Management: Utilising new digital technology and the funding options available


CIH Ideas Lab 1 (July 2020)

Successful strategies for improving digital engagement


Housing Proactive online seminar (July 2020)

Enhancing Housing Management in 2020 – Housing Benefit/Universal Credit, technology and more!

Find out how we radically improve housing management

Here you will find details of how Alertacall can help you reimagine services in properties with older people, or other higher needs occupants, to accelerate digital engagement, increase contact and improve tenant satisfaction .

This includes moving away from costly hard wired 'warden call' systems to a compliant, lower cost, and versatile solution that is Digital Switchover ready. We provide touchscreens for all properties, contact from our team, plus a range of additional services.