Downloads – Presentations & briefing papers

Access a number of downloads.


Information guides


Digital Switchover 2025 – Transitioning to digital services in older person’s accommodation

Briefing – social housing (November 2020)

digital switchover

Digital Engagement in Social Housing
Survey in conjunction with CIH with over 200 UK housing professionals

Briefing – social housing (October 2020)


COVID-19: How enhanced housing management has been delivered during the pandemic

Information guide – social housing (August 2020)


Digital engagement: 8 challenges and how to overcome them

Briefing paper – social housing (June 2020)

Moving on from hard-wired alarms

Practical guide – social housing (Jan 2019)



CIH Ideas Lab 3 (November 2020)

What is Digital Switchover? How social housing providers will be affected and the opportunities it presents to improve property management and service delivery’


CIH Ideas Lab 2 (September 2020)

From customer portals to digital switchover – how does your digital agenda compare with others?


Support Solutions and Supported Housing.Blog webinar (September 2020)

Enhancing Housing Management: Utilising new digital technology and the funding options available


CIH Ideas Lab 1 (July 2020)

Successful strategies for improving digital engagement


Housing Proactive online seminar (July 2020)

Enhancing Housing Management in 2020 – Housing Benefit/Universal Credit, technology and more!

Digital Switchover 2025 Guide

Transitioning to digital services in older person's accommodation

In this briefing, you will find:

  • How it will affect properties and services
  • The strategic implications and opportunities for social housing providers
  • The financial impact - designing a cost-effective approach
  • Housing Proactive case study - start your digital pathway