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Multi-sensor smoke alarms

Our smoke alarms combine advanced sensors with regular customer communication via the Alertacall touchscreen, providing the highest level of fire safety.

Our comprehensive fire safety solution uses wireless multi-sensor smoke alarms from Aico and includes online reporting to track their performance remotely.

It makes it easy to view and maintain data on your properties and removes the need for staff to test smoke alarms in person. Activations are monitored using an alarm receiving centre.

The Alertacall fire safety solution includes our proactive housing management service.

This gives providers the ability to increase fire safety awareness through regular communication, improve fire safety planning through occupancy reporting and contact customers directly in the event of an emergency – all through the same portable touchscreen device.


  • No cabling
  • Remote radio link tests
  • Email or SMS notifications
  • Real-time reporting
  • Ability to broadcast messages to customers

Benefits for providers

  • Reliable life-saving detection
  • Able to forecast replacement and maintenance of alarms
  • Reduces false alarms
  • Can easily communicate fire safety procedures
  • Reduces costs and improves efficiency
  • Digital Switchover ready

Benefits for customers

  • Less disruption when testing equipment
  • Increased fire safety awareness
  • Peace of mind and reassurance

If you would like to know more please contact us.

What we do

  • Solutions
  • Products and services
  • Optimising staff resources
    Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest
  • Digital Switchover
    Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready
  • Avoiding undiscovered deaths
    A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed
  • Beyond Warden Call
    Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
  • Housing Proactive
    Increase two-way engagement with customers for more effective housing management.
  • OKEachDay
    A service that keeps customers safe, and live independently for longer in their own homes.
  • Repairs reporting
    A free repairs app helps customers request repairs themselves, and accelerates digital engagement.
  • Video door entry
    Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.
  • WiFi
    Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.
  • Video calling
    Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .
  • Environmental sensors
    Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.
  • Smoke alarms
    A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.
  • Digital telecare and wearables
    Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.