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Hospital discharge and reablement

Digital devices with regular ‘check ins’, medication and appointment prompts and monitoring of recovery or deterioration enables earlier discharge and lower readmission rates.

OKEachDay users are significantly less likely to be admitted to hospital, and their average length of hospital stay is shorter.

A review of 200 Alertacall customers over 65 who were discharged from hospital found users of the service were 20% less likely to be readmitted to hospital within 28 days than the comparable demographic group not on the service.

Furthermore, the average length of hospital stay for OKEachDay users was almost one third shorter. This supports Aston University research, conducted in 2019, which found that daily contact post discharge could cut readmission rates by up to 40%.

Analysis of NHS figures show that in 2019-2020 there were over 1.8 million Delayed Transfer of Care days (DTOC days) caused by patients well enough to be discharged, but waiting for an appropriate care package to be put into place. The features of the OKEachDay for Health and Care service means many patients can be discharged sooner.

Why is this?

  • Daily contact is provided to check wellbeing. This can be once, or more, a day
  • Patients can speak to a member of a team, every day if they like
  • We can give medication and appointment reminders and even social prescribing messages such as exercise prompts
  • We are able to track engagement patterns identifying if health is improving or deteriorating
  • If necessary we can call for help, contacting either nominated people such as family, a care team or the emergency services

This means people receive help more quickly before their condition deteriorates.

We provide special compact devices that patients can be provided with when they leave hospital. This ensures there is no gap in support.

If you would like to know more please contact us.

Who we help

  • By Sector
  • By Role
  • General needs housing
    Increased oversight of older and higher needs people who currently do not receive any additional support .
  • Housing for older people
    Enhanced housing management for those in supported accommodation to improve the effectiveness of housing teams .
  • Hospital Discharge
    Digital devices with regular ‘check ins’, medication and appointment prompts that improve patient outcomes and reduce readmission rates.
  • Domiciliary care
    A stepping stone service to in-home care, and a valuable complement to existing care provision providing additional reassurance checks.
  • Senior leadership teams
    Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
  • Housing teams
    With a growing tenant base of older people and other higher needs groups, housing teams need increased oversight of tenants’ needs, at the same time as reducing their own workload.
  • Asset teams
    The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
  • Digital transformation and IT teams
    Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
  • Procurement and finance teams
    Find out how we are not just a low cost option, but one with high levels of funding and demonstrable returns on investment.
  • Hospital discharge
    Increase the efficiency of the hospital discharge process, reduce Delayed Transfers of Care, and levels of readmission.
  • Domiciliary care
    Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.