- Transform engagement
- Grow self-service
- Improve resident safety
- Offer human contact
Customers can contact you easily
by writing a message or recording one using their voice. This can be sent to a housing officer, help desk or both.
See live video of visitors
and talk to them before allowing them access from the comfort of a chair. Safer and easier for customers – who can also see any missed callers.
(Compatible IP door entry required)
Our team is available 365 days a year
to allow customers to notify us that they are going away, to relay housing-related info or to change settings.
Reporting repairs is now easy
because we give the option of a call with your repairs team or take the customer through multiple choice questions with intuitive icons to select.
Connect customers using video calls
which they can make to each other, and set their own approved caller list. Your team can also call customers from their own smartphone or computer.
(This is an additional cost option)
Reporting ASB is now easy
because we give the option of a call with your team members or take the customer through multiple choice questions with intuitive icons to select.
(Available summer 2023)
Keep customers informed
with text and picture messages which you can send to individuals, groups or areas you define. These can also be made to ‘popup’ when the OKEachDay button is pressed.
Check rent, pay bills and self-service
by integrating your own self-service portal or app on to our touchscreen, instantly boosting your digital engagement aspirations.
Listen and learn about your customer’s needs
by broadcasting surveys with multiple choice questions. Customers can be prompted to complete a survey after pressing the OKEachDay® button.
Who we help
- By Sector
- By Role
- Housing for people with mental health conditions
A unique wellbeing check and reassurance call service, which also detects changing needs, delivered through digital engagement and a specially trained team.
- Senior leadership teams
Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
- Asset teams
The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
- Digital transformation and IT teams
Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
- Domiciliary care
Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.