- Improve 2-way contact
- Prevent undiscovered deaths
- Reduce risks of isolation
- Regularly saves lives
Allows for digital engagement, messaging and self service. Also see our Housing Proactive service.
Includes SIM card.
Big Button Telephone
The lowest cost option that has also has a button that can be programmed to a hotline (e.g. repairs) or a family member.
Our small, portable mobile phone that can have buttons customised to meet your needs. Perfect for large scale low cost deployments.
Includes SIM card.
App for smartphones
Our app can be installed on Android or Apple smartphones. Note, few older or higher needs people fully engage with smartphones.
The OKEachDay button
gives customers freedom to get on with their day and has several features that make it reliable. It takes 2 secs to press and that is logged in occupancy reports.
When OKEachDay is pressed we can message the device, making it easy to keep individuals or groups informed. This also encourages engagement. We can also prompt customers to engage with a ‘gentle’ reminder call or message.
Our brilliant team
will attempt to call the customer multiple times to talk and will also use customer’s own numbers.
Dialogue can be optimised for different groups, e.g. Housing – where we check property status, can exchange repairs info and perform basic surveying work. Health and support options are also available.
Contact from a specially trained team
Data informed decisions
Every interaction is logged and recorded, this lets us see patterns that might indicate a customer issue.
Handover and escalation
We will contact your staff, friends and family or emergency services if we think there are critical risks.
Secure online reporting
Your team members can view our interactions with customers and use this to focus their time.
Who we help
- By Sector
- By Role
- Housing for people with mental health conditions
A unique wellbeing check and reassurance call service, which also detects changing needs, delivered through digital engagement and a specially trained team.
- Senior leadership teams
Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
- Asset teams
The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
- Digital transformation and IT teams
Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
- Domiciliary care
Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.