Alertacall’s Housing Proactive service is the perfect solution to help providers use digital technology to meet obligations for customer engagement outlined in the social housing whitepaper.
Housing Proactive offers eight different methods of communication between landlord and tenant, including a repairs reporting app, two-way messaging, antisocial behaviour reporting app and a surveying app that can be used to collect tenant satisfaction measures and other feedback.
The service is provided through a portable plug and play touchscreen. It is easy to use and can be rolled out to your tenants affordably and with little disruption.
Now your communication with customers can be two-way, clearer and simpler through a device that not only engages your tenants digitally but that also helps to reduce digital poverty.