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Alertacall’s commercial grade WiFi gives you the freedom to move away from costly hardwired systems, promotes digital inclusion and future proofs your services.

WiFi also makes it easier to use a range of digital options, such as video applications. This can help improve the quality and efficiency of your service.


  • Can integrate with your own self-service app
  • 24/7 support
  • Coverage guarantee
  • Can enhance our Housing Proactive and Housing Proactive Plus service with video calling, video door entry and video messaging

Benefits for providers

  • Easier and less disruptive to implement than hardwired systems
  • Dramatically lowers costs
  • Increases digital engagement
  • Reduces digital poverty

Benefits for customers

  • Gives access to the internet
  • Provides access to other digital options, such as video calling, that can help people stay connected with friends and family
  • Installation is quick and unintrusive

If you would like to know more please contact us.

What we do

  • Solutions
  • Products and services
  • Optimising staff resources
    Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest
  • Digital Switchover
    Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready
  • Avoiding undiscovered deaths
    A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed
  • Beyond Warden Call
    Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
  • Housing Proactive
    Increase two-way engagement with customers for more effective housing management.
  • OKEachDay
    A service that keeps customers safe, and live independently for longer in their own homes.
  • Repairs reporting
    A free repairs app helps customers request repairs themselves, and accelerates digital engagement.
  • Video door entry
    Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.
  • WiFi
    Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.
  • Video calling
    Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .
  • Environmental sensors
    Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.
  • Smoke alarms
    A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.
  • Digital telecare and wearables
    Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.