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Replacing ageing hardwired “warden call” systems

Alertacall provides a market leading Digital Switchover ready alternative to a hardwired alarm system.

Digital Switchover is the term used for a programme of significant changes that telecommunications companies are making across the UK.

While the transition will be a simple process for most individuals, there are wider implications for how social housing and some care providers operate their services.

Typically, supported housing schemes have ageing hardwired alarm systems, using analogue technology which will become unreliable with the switch to digital.

At Alertacall, we believe Digital Switchover presents an excellent opportunity to reimagine your service offering in sheltered accommodation, to increase resident engagement and improve efficiency by moving away from costly and outdated hardwired systems.

Alertacall’s Digital Transformation Solution

Our digital transformation solution for sheltered and supported housing provides a seamless transition to our truly modern solution that is:

  • Compliant
  • Easier to install
  • Easier for residents
  • More flexible than other solutions on the market
  • Has greater scope for continuous development around digital engagement
  • Is lower cost than any comparable alternative

The solution can be tailored to your service and can include:

  • Touchscreen devices
  • Video door entry
  • Commercial grade WiFi
  • Smoke detectors
  • Digital telecare
  • Housing Proactive with OKEachDay

If you would like to know more please contact us.

What we do

  • Solutions
  • Products and services
  • Optimising staff resources
    Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest
  • Digital Switchover
    Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready
  • Avoiding undiscovered deaths
    A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed
  • Beyond Warden Call
    Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
  • Housing Proactive
    Increase two-way engagement with customers for more effective housing management.
  • OKEachDay
    A service that keeps customers safe, and live independently for longer in their own homes.
  • Repairs reporting
    A free repairs app helps customers request repairs themselves, and accelerates digital engagement.
  • Video door entry
    Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.
  • WiFi
    Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.
  • Video calling
    Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .
  • Environmental sensors
    Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.
  • Smoke alarms
    A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.
  • Digital telecare and wearables
    Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.

Partners and Accreditation

consortium
employer_rec_scheme
iso27001
iso9001
northernhousingawards
TSA_Membership
National Housing Federation
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