Housing for older people
Alertacall provides services that address these needs in general needs or supported housing, helping landlords keep properties well maintained and mitigating the harmful effects of loneliness, and digital exclusion.
The touchscreen provides digital engagement and our friendly contact centre is available 365 days a year for those who prefer speaking to person.
Tenants on our service feel safer in their homes, more connected and better informed.
We provide replacements to traditional hardwired warden call systems in supported housing blocks.
These deliver a host of benefits such as:
- video door entry monitoring from the comfort of an armchair
- dispersed alarms not restricted to being near a base station
- housing team to tenant video calling
- smoke detectors which combine with health and safety messaging for a comprehensive fire safety approach
Who we help
- By Sector
- By Role
- Housing for people with mental health conditions
A unique wellbeing check and reassurance call service, which also detects changing needs, delivered through digital engagement and a specially trained team.
- Senior leadership teams
Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
- Asset teams
The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
- Digital transformation and IT teams
Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
- Domiciliary care
Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.