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Housing for older people

Social housing has a well established supported housing sector, providing additional management for the homes of older people and other vulnerable groups.

However, older people are at a greater risk of poverty, ill health and social isolation. There is a real need for their homes to be accessible, healthy and safe.


Alertacall provides services that address these needs in general needs or supported housing, helping landlords keep properties well maintained and mitigating the harmful effects of loneliness, and digital exclusion.

The touchscreen provides digital engagement and our friendly contact centre is available 365 days a year for those who prefer speaking to person.

Tenants on our service feel safer in their homes, more connected and better informed.

We provide replacements to traditional hardwired warden call systems in supported housing blocks.

These deliver a host of benefits such as:

  • video door entry monitoring from the comfort of an armchair
  • dispersed alarms not restricted to being near a base station
  • housing team to tenant video calling
  • smoke detectors which combine with health and safety messaging for a comprehensive fire safety approach

Contact us to find out more about a lower cost and less institutionalised alternative to hardwired systems that is Digital Switchover ready.

If you would like to know more please contact us.

Who we help

  • By Sector
  • By Role
  • General needs housing
    Increased oversight of older and higher needs people who currently do not receive any additional support .
  • Housing for older people
    Enhanced housing management for those in supported accommodation to improve the effectiveness of housing teams .
  • Hospital Discharge
    Digital devices with regular ‘check ins’, medication and appointment prompts that improve patient outcomes and reduce readmission rates.
  • Domiciliary care
    A stepping stone service to in-home care, and a valuable complement to existing care provision providing additional reassurance checks.
  • Senior leadership teams
    Working across the organisation to design the most successful digital engagement initiatives which are future proofed, and work for all parts of the organisation – including tenants
  • Housing teams
    With a growing tenant base of older people and other higher needs groups, housing teams need increased oversight of tenants’ needs, at the same time as reducing their own workload.
  • Asset teams
    The forthcoming digital switchover requires an upgrade or alternative to hard wired systems. Our Beyond Warden Call system is easy to install, maintain, compliant, and is much more than a like-for-like replacement.
  • Digital transformation and IT teams
    Fully realising the benefits of self service transformation requires high adoption levels amongst even the hardest to reach groups. Find out how we overcome these challenges.
  • Procurement and finance teams
    Find out how we are not just a low cost option, but one with high levels of funding and demonstrable returns on investment.
  • Hospital discharge
    Increase the efficiency of the hospital discharge process, reduce Delayed Transfers of Care, and levels of readmission.
  • Domiciliary care
    Secure new clients with a low cost ‘stepping stone’ service into domiciliary care, or a hybrid solution with traditional home care visits, that helps meet clients’ budgets or helps with staff shortages.