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Reducing DTOCs and hospital readmissions

Digital devices with regular ‘check ins’, medication and appointment prompts and monitoring of recovery or deterioration enables earlier discharge and lower readmission rates.

OKEachDay users are significantly less likely to be admitted to hospital, and their average length of hospital stay is shorter.

A review of 200 Alertacall customers over 65 who were discharged from hospital found users of the service were 20% less likely to be readmitted to hospital within 28 days than the comparable demographic group not on the service.

Furthermore, the average length of hospital stay for OKEachDay users was almost one third shorter. This supports Aston University research, conducted in 2019, which found that daily contact post discharge could cut readmission rates by up to 40%.

Analysis of NHS figures show that in 2019-2020 there were over 1.8 million Delayed Transfer of Care days (DTOC days) caused by patients well enough to be discharged, but waiting for an appropriate care package to be put into place. The features of the OKEachDay for Health and Care service means many patients can be discharged sooner.

If you would like to know more please contact us.

What we do

  • Solutions
  • Products and services
  • Optimising staff resources
    Reducing time spent on routine and less productive tasks to enable housing teams to focus on where the needs are greatest
  • Digital Switchover
    Our ‘Beyond Warden Call’ alternative to hard wired alarm systems is easy to install, low cost, compliant and is Digital Switchover ready
  • Avoiding undiscovered deaths
    A 365 day a year ‘check in’ service, with contact centre back up and escalation pathways to avoid a lack of contract going unnoticed
  • Beyond Warden Call
    Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
  • Housing Proactive
    Increase two-way engagement with customers for more effective housing management.
  • OKEachDay
    A service that keeps customers safe, and live independently for longer in their own homes.
  • Repairs reporting
    A free repairs app helps customers request repairs themselves, and accelerates digital engagement.
  • Video door entry
    Full colour, high resolution video giving customers the ability to answer calls and let people into their home without having to leave their chair.
  • WiFi
    Commercial grade WiFi allowing you to move away from costly hardwired systems, promote digital inclusion and future proof your services.
  • Video calling
    Dramatically improve efficiency compared with personal visits with the ability to video call tenants in their own home .
  • Environmental sensors
    Wireless detectors that highlight changes in humidity and temperature, indicating problems with damp and mould, poor ventilation or heating failures.
  • Smoke alarms
    A fire safety solution using wireless multi-sensor smoke alarms with online reporting to track their performance remotely.
  • Digital telecare and wearables
    Digital Switchover ready devices, that include GPS and falls detection, and can be worn both inside and outside of the home.

Partners and Accreditation

consortium
employer_rec_scheme
iso27001
iso9001
northernhousingawards
TSA_Membership
National Housing Federation
caller

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News from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.

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