Digital Engagement: 8 challenges and how to overcome them

Fill in the form to access and download a practical guide on how social housing providers can improve service delivery and create efficiencies by increasing resident access to digital services.

Digital Engagement: 8 challenges and how to overcome them

access the practical guide – fill in the form

Over three quarters of housing providers (77%) are looking to increase the number of services that can be managed digitally (CIH June 2019).

For some, it is to give residents more choice in the way they access services and improve customer service. Equally, increasing digital access for residents also helps to make better use of existing resources and cut costs.

Improving digital engagement, while offering many benefits, presents significant challenges. This guide outlines how to address these challenges and suggests how the Housing Proactive housing management system serves as one possible solution.

Fill in the form to access the practical guide ‘Digital Engagement: 8 challenges and how to overcome them’ where you will be given the option to download a PDF copy.

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For more information on how Housing Proactive will help your organisation increase digital access and contact with residents, email Benjamin Lambert, Head of Client Relations, on contact@alertacall.com or call 0808 208 1234.

Work in housing? Access our brochure

Here you will find details of how Alertacall can help you reimagine services in supported housing and move away from costly hardwired systems.

The best Digital Switchover solution really is here - everything you need to know about the Housing Proactive system, including the touchscreen for residents and contact from our team, plus our range of additional services.