Learning & Development Specialist 

Location: Warrington

Hours: Full-time (37.5)

About Alertacall

At Alertacall, we’re passionate about using technology to make a positive difference in people’s lives. As our organisation grows, we’re investing in our people, ensuring every team member has the opportunity to learn, develop, and thrive.

We’re looking for an experienced Full-Time Learning & Development Specialist to help shape the future of learning at Alertacall – fostering growth, enhancing performance, and ensuring our people have the skills and confidence to deliver excellence.

What You’ll Do

• Design, deliver, and evaluate engaging onboarding and ongoing training programmes.
• Coordinate company-wide compliance and mandatory training.
• Curate and maintain content on the Alertacall Academy (LXP) to support development across the employee journey.
• Analyse learning engagement and outcomes to drive continuous improvement.
• Support new technology rollouts, ensuring teams are confident and capable.
• Partner with external providers to deliver high-quality learning solutions.
• Mentor and support L&D assistants and buddies to ensure consistent training delivery.

About You

You’re passionate about learning, creative in your approach, and driven by the difference great training can make.

You’ll bring:

• CIPD Level 5 (or equivalent) in Learning & Development / HR.
• Experience designing and delivering impactful training programmes.
• Strong communication, facilitation, and stakeholder management skills.
• Confidence using learning technologies (LMS/LXP).
• A proactive, data-informed approach to improving learning experiences.

Why Join Alertacall?

Join a growing, purpose-driven organisation where you can shape meaningful learning experiences that empower our people. At Alertacall, we value being caring, reliable, knowledgeable, progressive, and passionate, and you’ll be part of a team that embodies these principles every day. Enjoy a competitive salary and plenty of opportunities for professional growth while making a real impact.