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What does the installation of Alertacall’s Housing Proactive mean for housing associations?

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28-07-2023General

Following the deployment of the service to a number of Greatwell Homes’ properties earlier this year, we look at how Housing Proactive has improved digital communication, time management and overall well-being.

Greatwell Homes is a community-based housing association that owns and manages over 4,500 homes in the Borough of Wellingborough. They identified Housing Proactive as a multi-functional tool to meet the needs of residents and staff.

Chris Holloway from Greatwell Homes said.

‘The Alertacall system has been a real benefit to our independent living customers, offering friendly contact 24 hours a day which allows our staff to spend more time promoting health and well-being activities. The solution really helps us challenge social isolation and loneliness and has allowed us to deploy urgent messages to customers (such as repair information) at the press of a button, whereas before we would be knocking on doors and composing letters and e-mails. The system works hand in hand with our service offer and I would recommend it to other landlords’

Housing Proactive offers two-way digital engagement, self-service and proactive human contact made easy. The touchscreen is easy to use, durable and cost-effective.

Housing Proactive is simple and quick to install. Alertacall offers all staff and residents an in-person induction to using the service to ensure smooth adoption.

Book your interactive online or in-person demonstration today contact@alertacall.com