News from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.
Following the deployment of the service to a number of Greatwell Homes’ properties earlier this year, we look at how Housing Proactive has improved digital communication, time management and overall well-being.
Greatwell Homes is a community-based housing association that owns and manages over 4,500 homes in the Borough of Wellingborough. They identified Housing Proactive as a multi-functional tool to meet the needs of residents and staff.
Chris Holloway from Greatwell Homes said.
‘The Alertacall system has been a real benefit to our independent living customers, offering friendly contact 24 hours a day which allows our staff to spend more time promoting health and well-being activities. The solution really helps us challenge social isolation and loneliness and has allowed us to deploy urgent messages to customers (such as repair information) at the press of a button, whereas before we would be knocking on doors and composing letters and e-mails. The system works hand in hand with our service offer and I would recommend it to other landlords’
Housing Proactive offers two-way digital engagement, self-service and proactive human contact made easy. The touchscreen is easy to use, durable and cost-effective.
Housing Proactive is simple and quick to install. Alertacall offers all staff and residents an in-person induction to using the service to ensure smooth adoption.
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