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Alertacall appoints CIO to lead tech strategy and innovation

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Alertacall has appointed a new Chief Information Officer, Jon Moody, to drive forward product innovation and continue to strengthen the business’s technology and data infrastructure.

Alertacall are the experts in digitally enhanced daily contact that confirms health and safety, detects changing needs and improves customer care. His appointment comes at a time when the organisation is heavily investing in its Housing Proactive service to deliver new features, including developing the touchscreen-based service to help housing providers increase levels of digital engagement.

Jon is an experienced technology leader with over 20 year’s experience in a range of industries. After starting his career as a programmer in a building society, Jon has specialised in scaling innovative technology businesses and has served on the board of several software companies overseeing impressive growth and customer success. With a passion for ‘useful technology’, Jon has great expertise across people and leadership, digital and cloud strategy, security, quality and scalability.

In his new role at Alertacall, Jon is responsible for leading the company’s technology strategy, including developing front and back end technology, infrastructure, and will work closely with distributors and clients to create added value services in line with changing market and service requirements.

Commenting on his appointment, Jon said:

“I am incredibly excited to join Alertacall. I have been hugely impressed by the levels of service and technology innovation that the company has proven it can deliver to its clients. With the success already enjoyed by products such as our touchscreen offering and Envosense IoT device, we are superbly placed to help our customers drive their digital agenda over the coming years”

James Batchelor, CEO and Founder of Alertacall, commented:

“We’re delighted that Jon has joined the team at such an exciting time. As more organisations adopt and extend our services – his passion for digital products and his experience of enterprise scale systems will shape our thinking. We’re extremely lucky that Alertacall has such an accomplished leadership team and I’m certain Jon will enjoy being part of it, as well as having such a great technology team to work with.”

You can find out more about the people who work behind the scenes at Alertacall on our ‘our team‘ page.

If you would like to find out more about any of technology-enabled services in social housing, care and health, call 0808 208 1234 or email