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relaunch of Alertacall’s private customer service to help support NHS and care workers

Image for relaunch of Alertacall’s private customer service to help support NHS and care workers
07-05-2020Personal Use

Alertacall’s sister service OKEachDay has relaunched with its own designated website for private customers and is offering free subscriptions to NHS and frontline care workers to help during the Coronavirus outbreak. OKEachDay offers individuals daily contact, either by engaging with a specially developed device or a call from our team, to help them manage their own wellbeing. The service is supported by Dame Esther Rantzen who has seen first hand how the OKEachDay helps those who may be isolated feel safer and supported at home.

The reduced ability to see family and friends and the fact we are spending more time in our homes alone means the OKEachDay service can provide invaluable support. A new website has been created and the relaunch is being used to provide support to NHS and Care workers.

Family members of NHS staff and frontline care workers are being given free access for the remainder of 2020 to the lifesaving daily wellbeing check and reassurance call service.
In addition, the OKEachDay service is available to members of the public at less than £4.00 a week and, inspired by Captain Tom, for each new paying customer that joins between now and the end of the year OKEachDay has pledged to donate £10 to the NHS Charities Together appeal.

Dame Esther Rantzen, who has visited OKEachDay’s contact centre said:

“I’ve seen the service in action, the team is very professional and has the human touch. This could definitely help a lot of families at this time, and it’s great that OKEachDay are also offering such a generous donation to such a great cause.”

Martin Cutbill, from OKEachDay said:

“We recognise that NHS staff and care workers, who are extremely busy on the front line, will not want to be unduly worrying about the welfare of relatives who are older or due to pre-existing health conditions are particularly vulnerable right now”.

“To say a huge thank you for everything these amazing people are doing to keep us all safe, we have decided to offer our OKEachDay wellbeing check and reassurance call service completely free to their loved ones for the rest of the year.”

The customer either presses an OKEachDay button on a specially supplied device in their own time each day to signal they are safe and well, or they can talk to a member of the friendly OKEachDay team. If daily contact cannot be established, or there is concern about the person, then nominated friends and family members can be notified.

This daily contact prevents people from being left on their own if they are unwell or incapacitated and it helps combat the effects of social isolation and loneliness which have been intensified by the lockdowns caused by the Coronavirus crisis.

Said Martin:

“Older people are significantly more at risk from the effects of the virus and if, as we expect, the government’s social distancing measures continue for an extended period the chances of them falling ill and nobody knowing becomes much higher. OKEachDay really helps protect against this and gives people the chance to talk to a friendly and specially trained person on those days they want to.”

The free OKEachDay offer for NHS and care worker families extends to the first 1,000 applicants, on a first come, first served basis. Those participating need to provide proof of employment such as a valid NHS, or care provider, email address.

Visit for more information or call freephone 0808 208 1234.