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Alertacall main feature on BBC Radio Cumbria

Image for Alertacall main feature on BBC Radio Cumbria

Alertacall was delighted to welcome BBC Radio Cumbria to our Windermere office and to be the main focus of its ‘Money Talks’ programme aired at 6pm on 27th March 2019.

Money Talks is a one hour radio show which discusses money matters at a regional and national level, from personal finance to big business. The programme broadcasted on 27th March had Alertacall as it’s main feature – looking at the inception of the company and seeing how it has developed to provide a range of daily contact services to dozens of organisations across the UK.

Alertacall was founded in 2004 by James, the original inventor of the “I am okay” button. He was inspired by the changing needs of Eveline, his own staunchly independent grandmother, and her desire to remain in her own home for as long as possible.

Fast forward to today and the company now improves the lives of tens of thousands of people. As well as working in partnership with a large number of organisations in the housing, social care and health sectors, it also has many private customers on its Clever Contact service, which is endorsed by Dame Esther Rantzen. While the company’s head office is based in Windermere, Cumbria, team members are employed all across the UK, with another office located in Warrington, Cheshire.

Alertacall pioneers the principle that by increasing contact with people, in a structured way that empowers them and gives them control, you can better understand their changing needs, make better decisions and improve their lives. It seeks to do this by improving access to daily contact through a combination of ingenious technology, like the OKEachDay Platform, and passionate people who are continually invested in and developed.

James Batchelor, Founder and CEO of Alertacall, commented:

“It was fantastic that BBC Radio Cumbria came to visit the Alertacall offices in Windermere and talked to us about how the company got started and our unique take on supporting older people through daily contact. As a business founder and owner, I was also asked my views about a number of regional and national issues.

Cumbria has a thriving community of inventors, entrepreneurs and business owners – and whilst tourism and hospitality forms a large part of our local economy, I hope the programme inspires people to believe that whatever kind of venture you want to start, Cumbria is a viable and magical place to do it.”

You can listen to the programme via the BBC website.

For more information on Alertacall or to find out more about our range of daily contact services, call us on 0808 208 1234 or email