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Alertacall to chair session at popular CIH South West Conference

Image for Alertacall to chair session at popular CIH South West Conference

The team at Alertacall are set to attend the popular CIH Southwest Regional Conference and Exhibition which takes place on the 21st and 22nd of September 2022 at the Mercure Bristol Grand Hotel.

This year’s conference will explore the policy landscape, levelling up, and allow you to gain valuable knowledge from thought leaders and inspirational speakers.

Our director, Martin Cutbill, will also be chairing a panel session on Thursday 22 September 2022 at 11:40 – 12:25. This will focus on the implications of the Digital Switchover and explore how different Housing Association providers are approaching the change.


Martin states: “I am honoured to be chairing a key session at the forthcoming CIH South West conference, covering one of the most important issues affecting social housing providers today.  Digital Switchover will have far reaching implications for any housing association or local authority that provides hard wired or warden call systems.  These traditional schemes, which in most cases have been in place for decades, will need upgrading or replacing if they are to be fit for purpose when the analogue signals are switched off. While the implications are significant it really is a great opportunity to reimagine how services to higher needs residents can be delivered.  This session will explore the art of the possible, from what additional features can be provided, to whether there needs to be a hard wired system at all.  This change is coming at a time when there are multiple other considerations and the best solutions will be able to address more than one need.”

Di Stirling-Chow, Associate Executive Director of Support Services at Westward Housing and Helen Shields, Head of Retired Living and Centralised Support at Bromford Housing Association will also be joining Martin in this session and they will be sharing their insights into what the best solutions need to consider.

The session will also explore how it is possible for new solutions to not only improve the health and safety of residents for housing providers, but also benefit health and care providers, keeping people at home for longer and by helping to reduce the demands on the NHS and social care.


We’re also extremely excited to be showcasing our award-winning housing technology and digital telecare for social landlords at the event.

You can find the team on stand 17.

Increasing contact between residents and their housing provider is at the heart of all Alertacall’s services, helping social landlords to deliver a great housing service and create safe, secure and digitally connected homes. At the core of our service is our specially developed portable touchscreen device. It is easy to set up (simply plug it into the mains) and use, and has been tested specifically for use with older people and those with additional needs. The device connects to several mobile networks and enables residents to interact with a range of self-service apps, access news and information and send and receive messages to and from their housing team.

Connecting the device to WiFi allows extra features to become available, including video calling, video messaging and our secure video door entry system (linking this to the portable touchscreen means residents can answer the door from the comfort of their armchair).

Furthermore, we provide a range of additional services, including our comprehensive fire safety system, WiFi deployment, OKEachDay service and the latest in digital telecare, all of which can be combined to provide you with everything you need to offer modernised supported accommodation, improve repairs performance and future-proof your housing service.


So join our team at the event and come together with other CIH members to explore the challenges, discuss opportunities, and share innovations to help build the future of housing. Book your tickets here. If you can’t wait and would like to book a tour of our demo suite either virtually or in-person, email  or call 0808 204 1234.