News from Alertacall plus articles and insights on how to enhance outcomes for people with higher needs in the housing, health and social care sectors.
Alertcall are looking forward to exhibiting at Europe’s largest housing festival – Housing 2023.
Taking place on 27 – 29 June 2023 at Manchester Central the Alertacall team will join hundreds of housing professionals to collaborate, share best practice learning and the conversations needed to work together to achieve as a sector for our communities.
Key options for this years event include
- Tenant engagement
- Tenant voice
- The importance of social care
- Health and housing integration
- The cost-of-living crisis
The Alertacall stand, situated next to the insight stage, will be a hub of knowledge sharing. You can also pick up free guides to accelerating digital engagement levels, or replacing hard wired alarm systems that are digital switchover ready
Find out more about what we have planned
Join the team at 10am, 12.00 and 2pm each day to see how Alertacall’s services keep people safe, connected and informed.
The demonstrations will cover flexibility and ease of use for staff and tenants, financing options available, simplicity of installation and interaction and cover any questions.
Social Housing Round Table with Matt Baird
Join Matt Baird and sector experts as they discuss the issues at the forefront of social housing. Click/visit to book your tickets. Spaces are limited and we encourage you to book early.
Read more about Matt Baird
Matt has specialised in recruiting for and supporting the Social Housing sector across the UK for many organisations. Aiding registered social landlords, local authorities, charities, developers and investment businesses, Matt has always understood the importance of the relationship between social purpose and commerciality.
Supporting businesses aiding the homeless, the elderly, young people leaving care, anyone with mental health needs or learning difficulties, Matt genuinely cares about the businesses he supports because of the value they give back. From front line customer service, maintenance and teams of assistants through to Heads and Directors of Services, Project Managers and niche specialisms, Matt will ensure he delivers on what individual clients needs are at every turn.
Alertacall’s Expert Team
Ben, Nigel, Katy and James will be on hand throughout the event to give you everything you need to know about how Alertacall’s services can work for your housing association.
Whether you are looking to improve tenant engagement, working towards eliminating digital poverty or giving residents daily contact, the team will be able to talk you through our simple, cost-effective options.
- Housing Proactive: Two-way digital engagement, self-service and proactive human contact made easy.
- OKEachDay: Regularly confirm everything is OK at a property and give the choice of human contact.
- Beyond Warden Call: Easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.
Meet the Team….
James Batchelor, CEO and Founder
James is our CEO, an experienced company founder and inventor who created the OKEachDay Platform, knowing that by increasing contact with people we can better understand their changing needs. James enjoys passionate (intense!) debates and loves talking about ideas, technology and leadership. Make contact if you’d like to join him in a trendy coffee shop or on a lakeland walk to do exactly that.
Ben Lambert, Head of Client Development
Ben has more than 15 years experience developing and fostering positive client relationships, and is now responsible for client growth and ensuring excellent client satisfaction across all our services. He’s lived and worked across 3 continents so is well accustomed to travelling the country meeting with clients. If you’re looking for your next challenge give him a shout – though be careful, he might suggest running a marathon or climbing a volcano!
Nigel Flower, Client Development Manager
Nigel brings a wealth of experience in developing long-term partnership relationships and plays a pivotal role in supporting housing providers from the point where options are first explored with Alertacall, right through to service deployment and implementation. For the past 10 years, Nigel has lived in the US. In his spare time, Nigel enjoys lots of walks with the dogs, playing pool (mainly US 9 Ball), and travelling the canals of the UK.
Katy Dunn, Client Relationship Manager
Katy plays a pivotal role looking after all of our existing clients to ensure they’re getting the most from our services, providing vital training and support all over the country. She’s a (reasonably) keen runner, having recently completed the Manchester half-marathon for charity and a jigsaw puzzle enthusiast. Katy also enjoys camping trips to the Lake District so if you’re looking for campsite recommendations (or just a guide to the cosiest Lake District pubs), she is more than happy to help.
More about the event…
Ranked as a global leader for the delegate experience, Housing has taken place for 70 years in the UK and provides a platform for key stakeholders to come together to discuss, debate, partner, learn and improve the lives of the people we house.
Housing remains the must-attend event for local authorities, housing associations, key partners and suppliers, government, housebuilders, and developers
G15 Housing Association survey reveals communication, damp and mould, and welfare checks as key concerns for ageing residents