Meet the Alertacall Team – Nigel Flower, Client Development Manager

Meet Nigel Flower – Client Development Manager at Alertacall.

Nigel tells us a little bit about himself, his role and his journey.

“Up until about a year ago, I was self-employed for the last 15 years – now, I am in one of the most rewarding business sectors, Social Housing.

Having spent several years within the Recruitment sector, I wanted to go it alone and become self-employed. Fortunately, the small businesses I’ve started have always provided for me and my family, and for the past ten years we have been living in the USA. During that time, I worked briefly within Health Insurance and also had businesses in Franchise Consultancy and Government Supply. However, we missed our family and friends and decided to return to the UK where our hearts belong. So far, it has been 100% the right decision for us all. 

Now, I work for one of the most forward-thinking companies within the Social Housing Sector as their Client Development Manager. Alertacall is a business that provides award-winning housing technology and services to Housing Associations and Local Authorities, receiving the prestigious Queen’s Award for Innovation, and recognised as the Supplier of the Year at the Northern Housing Awards in 2022. My role as Client Development Manager is to work with new and existing clients to show them how our products and services can improve the lives of their customers, whilst also helping their staff deliver a first-class service. 

Every situation we face has a uniqueness to it, and I work with our clients to explore all of their issues and challenges to find a solution that best suits the needs of the organisation and the tenant, whether it is replacing an old and out-date Warden Call system, supporting their digital service offers, or improving tenant engagement.

The most rewarding part of my job is the knowledge that the products and services we provide improve the lives of older people, domestic violence sufferers, people with learning difficulties and those suffering from mental health problems, as well as helping the homeless.

On a personal level, I spend most of my time walking my two dogs and playing either US 9-ball or English 8-ball pool.

I learn every day and couldn’t be happier.”

You can contact Nigel through the Contact page