Digital Switchover – How the best organisations are planning ahead

As part of our continued sponsorship of Matt Baird’s The Social Housing Round Table, we’re excited to welcome Steven Peach, Director of Housing at Greenhill Housing Association on 13th November at 11am for a leadership-focused session to discuss ‘Digital Switchover – How the best organisations are planning ahead.’

The Digital Switchover is the UK’s transition from old analogue phone lines to fully digital technology, known as VoIP (Voice over Internet Protocol). Analogue technology has become increasingly unreliable and is no longer supported by most suppliers and manufacturers. Digital technology is, therefore, necessary to prevent increased service outages.

The switchover was originally planned to be completed by December 2025 but has been extended to January 2027. Some areas, however, will be phased out earlier.

For social housing providers, the Digital Switchover has significant implications for how they operate their services. This is particularly true for providers who have sheltered, supported or other forms of housing where older hard-wired alarms, warden intercoms or dispersed alarm units are in place. These are historically analogue systems and were not designed to work with internet technologies, and this equipment may not work reliably following the Digital Switchover.

Steven will talk about the measures Greenhill Housing Association are putting in place to address the key challenges of digital engagement, improve services and reduce costs, which includes Alertacall’s Beyond Warden Call and Housing Proactive services – easier, simpler and lower-cost ‘warden call’ with a portable touchscreen and self-service.

If you are a senior leader in Social Housing, this virtual event is free to attend and can be joined by registering here.

Alertacall regularly attends and hosts events across the UK.  You can also book a 1-2-1 demonstration online or in person by heading to our book a demo page.