Meet the Team – Fleur Stanton, Business Analyst and Compliance Officer

Who is Fleur and what is your role?

I am Alertacall’s Business Analyst and Compliance Officer, and I have been with the company for 12 years now. My role is predominantly based within Tech, however, it does require collaboration with most departments at some point or another! I gather, review and prioritise requirements for our products and services, as well as manage the company’s commitment to its quality and information security certifications.

What does a typical day look like?

My days vary depending on current company objectives, BUT you can usually assume that it involves a review of our compliance status. This might mean conducting my own compliance tasks, updating a group on the company schedule for compliance, facilitating audits (or being audited!) or writing, reviewing and approving documentation. I will also keep in regular contact with Tech, Operations and Customer Success about any work that is being developed, so I can ensure that there’s awareness, training, deployment plans and engagement with new features. I manage the support desk alongside these things, so I always have a half-eye on any tech support requests that come in to make sure we are offering the best responses and support that we can. I spend the day answering a lot of questions!

What do you like most about working at Alertacall?

The main thing I like about working at Alertacall is working for a company that ultimately does good. It makes a difference to a lot of vulnerable people’s lives, and that’s a nice thing to be able to say you are involved in. Secondary to this, I like the variety it brings; you can guess that from my typical day. Both of my roles need input from the wider team, so I get the bonus of being able to work alongside so many different disciplines.

Outside of Alertacall, what makes you tick?

I like to spend as little time sitting down as possible! I play for/coach a women’s rugby team for my home town, I am mid-house renovation (still deciding if it was a good or bad idea), and I also love to swim outdoors. Lakes, rivers, the sea – whatever, as long as it’s wet and there’s some nice landscape nearby. If I get to do any of these things with friends and family, that makes it all the better.

Tell us one thing we might not know about you

I was lucky enough to be selected for the Cumbria women’s rugby team in 2024. I was selected as Vice Captain, and we made it to the final, where we got to play at Twickenham – which was incredible!